Most organizations are not managed through a coherent understanding of how they function. Instead, they are managed through a dominant logic that begins to interpret everything: decisions, structure, actions, and

Most transformation programs assume that a good strategy and consistent execution are enough for an organization to change the way it operates. In practice, however, it often turns out that

In an era of accelerating automation, AI dominance, and mounting technological pressure, we often hear: “Transformation is about people.” On the other hand: invest in technology, digital platforms, and automation